Toll Group3 followers60 jobs

Customer Service Administrator

JuniorMid levelFull-timeOfficeGepps Cross SA 5094, AustraliaAdministrationCustomer servicePosted 1 week ago
Pending fitX of Y criteria met

About the job

The Customer Service Administrator job at Toll Group is all about providing exceptional customer service and administrative support at the Gepps Cross site. This position plays a vital role in ensuring the receivals and dispatch processes run smoothly, contributing to a first-class customer experience. Team members thrive in a collaborative environment, where they are empowered to make impactful decisions and grow through industry-leading training.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📄

Collating and sorting paperwork

Organising warehouse dockets and customer order paperwork to ensure smooth operations.
📧

Processing new orders

Checking emails and printing new orders that need to be processed promptly.
✉️

Responding to customer queries

Addressing customer emails and following up on queries to enhance customer satisfaction.

Key criteria

📦

Logistics and warehousing experience

Demonstrated experience in logistics and warehousing operations.

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🤝

Customer service orientation

Strong focus on delivering exceptional customer service.

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⏰

Time management skills

Proven ability to manage time effectively and prioritize tasks.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Logistics and warehousing experience
Demonstrated experience in logistics and warehousing operations.

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Customer service orientation
Strong focus on delivering exceptional customer service.

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Time management skills
Proven ability to manage time effectively and prioritize tasks.

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Intermediate computer skills
Experience with Excel, Microsoft Word, and PowerPoint.

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Warehouse Management Systems exposure
Familiarity with Warehouse Management Systems is highly desirable.

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