About the job
The Customer Success Engineer job at IBM Global Sales is all about designing innovative client solutions that leverage current product capabilities. This position plays a crucial role in driving digital transformation and creating lasting impact for clients by fostering collaboration and understanding their unique challenges. The team thrives on curiosity, empathy, and a supportive culture, ensuring that everyone has the tools and opportunities to grow their careers while making a difference in the world.
You'll be responsible for
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Delivering technical proof points
Creating and delivering technical proof points through technical accelerators to demonstrate the value of IBM products to clients.📈
Driving customer value
Activating entitlements by finding sponsors and conducting use-case workshops to establish measurable business outcomes.🗺️
Developing success plans
Creating a success plan that outlines deployment roadmaps, milestones, and outcomes to ensure successful adoption of IBM products.Key criteria
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Client value drivers understanding
Experience working with clients to enhance product adoptionView
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Client challenges insight
Exposure to identifying client challenges and modernization opportunitiesView
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Bachelor's degree
Degree completion by 2024 is requiredView
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