About the job
The Customer Success Manager in the Government team at Streem is all about creating standout customer experiences and becoming the go-to expert for media monitoring and insights. This job plays a crucial role in helping government clients navigate the ever-changing media landscape while ensuring they get the most out of the Streem platform. The team thrives on collaboration, proactive service, and a passion for media, making it a vibrant place to grow and contribute.
You'll be responsible for
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Contributing to client deployments
Contributing to major Federal Government client deployments.🤝
Building client relationships
Serving as a contact for existing Government clients, and working to build, maintain and grow strong client relationships.📚
Running training sessions
Running in-depth training and onboarding sessions for Government stakeholders to help them master the platform.Key criteria
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Customer success experience
Demonstrated experience in customer-facing roles, ideally in Customer Success.View
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Strong communication skills
Proven written and verbal communication skills for effective client interactions.View
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Organisational skills
Experience managing multiple priorities in a fast-paced environment.View
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