Customer Success Manager at Macquarie Technology Group

Macquarie Technology Group4 followers19 jobs

Customer Success Manager

Mid level Full-time Hybrid Barangaroo NSW 2000, Australia Business operations Information technology Customer success Posted 6 days ago

Pending fitX of Y criteria met

About the job

The Customer Success Manager (CSM) position at Macquarie Cloud Services is all about ensuring customers achieve long-term value from cloud solutions. This job plays a crucial role in the customer lifecycle, focusing on retention and building strategic relationships with key stakeholders. The team thrives on collaboration and connection, working in a hybrid model that balances office and remote work.

You'll be responsible for

🔄

Driving ongoing customer engagement

Ensuring customers are actively using and benefiting from cloud solutions.

🌱

Fostering account growth and retention

Building strong relationships to encourage customer loyalty and expansion.

🛡️

Serving as a trusted advisor

Committed to customers’ ongoing success and addressing challenges proactively.

Meet the team

Think you're a good fit?See what the hiring team are looking for

About the company

View your fit

0 criteria for this job

A meaningful career starts with a match

Explore

Hiring
- Permanent hires
- Hatch Placements

Resources

Hatch

© 2025 Hatch
Privacy
Terms

Similar jobs

Tracksuit

Customer Success ManagerSydney, NSW · Full-time

As a Brand Champion at Tracksuit, you will play a vital role in ensuring marketers derive maximum value from brand health data in their Tracksuit Dashboards. This job is all about turning insights into business momentum, helping brands renew and expand their partnerships with Tracksuit. The team thrives on collaboration, transparency, and a shared commitment to empowering marketers.

Zendesk

Customer Success ManagerMelbourne, VIC · NSW · Full-time

The Customer Success Manager position at Zendesk is a fantastic opportunity to lead the charge in transforming customer experiences through innovative AI solutions. This job is all about being a strategic partner for some of the most recognizable brands in the APAC region, ensuring they leverage cutting-edge technology to achieve their business goals. The team thrives on collaboration, accountability, and a shared commitment to driving success for customers.

UiPath

Customer Success ManagerSydney, NSW · Full-time

The Customer Success Manager at UiPath plays a vital role in guiding customers through their post-sales journeys and AI-powered transformation programs. This job is all about ensuring customers achieve their desired outcomes through strategic thinking and a deep understanding of professional services. The team thrives on collaboration, curiosity, and a genuine commitment to making a positive impact in the world of automation.

Sitemate

Customer Success ManagerSydney, NSW · Full-time

The Customer Success Manager position at Sitemate is an exciting opportunity to join a dynamic team in Sydney, focusing on customer activation, retention, and growth. This job is all about building strong relationships with customers and ensuring they derive maximum value from Sitemate’s innovative products. The team thrives on collaboration, transparency, and a fast-paced environment where everyone is encouraged to learn and grow.