Cisco1 follower12 jobs

Customer Success Manager

SeniorFull-timeHybridSydney NSW, AustraliaCustomer successPosted 1 week agoVerified 3 days ago
Think you're a good fit?See what the hiring team are looking for

About the job

As a Customer Success Manager, you will play a vital role in helping customers successfully adopt and utilize Cisco technologies, driving value realization and growth. Your impact will be felt as you guide customers through software adoption, ensuring they achieve their business and technical goals. Collaboration is key in this role, as you will work closely with various teams to deliver exceptional value and foster strong customer relationships.

You'll be responsible for

🚀

Driving software utilization

Driving software utilization and value realization, leading to customer renewals and business growth.
💬

Building customer relationships

Building strong relationships with customer partners to understand their challenges and objectives.
💡

Acting as a technology advocate

Acting as a technology advocate, providing feedback to Cisco’s product teams for development and enhancements.

Key criteria

💼

10+ years in technology

Demonstrated experience in the technology industry over a decade.

View

📊

P&L management experience

Proven background in managing Profit and Loss effectively.

View

🔧

Software utilization expertise

Strong understanding of driving software value through use cases.

View

View more

Meet the team

About the company

View your fit

4 criteria for this job
10+ years in technology
Demonstrated experience in the technology industry over a decade.

View

P&L management experience
Proven background in managing Profit and Loss effectively.

View

Software utilization expertise
Strong understanding of driving software value through use cases.

View

Customer advocacy skills
Experience in direct customer engagement in post-sales functions.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Similar jobs

View all
Podium
Podium
Customer Success Manager Melbourne, VIC · Full-time
The Customer Success Manager job at Podium is all about empowering small business customers to unlock the full potential of Podium's platform. This role is crucial in driving customer success, ensuring that businesses not only adopt the technology but also thrive with it. The team values creativity, fast-paced environments, and a commitment to making customers wildly successful, making it a vibrant place to work.
Salesforce
Salesforce
Customer Success ManagerMelbourne, VIC · Full-time
This job is all about driving customer success and ensuring that clients achieve significant returns on their investment with Salesforce. As a Customer Success Manager, you will be a trusted advisor, guiding customers through their journey with our platform. The team thrives on collaboration, innovation, and a shared commitment to delivering exceptional experiences.
CIM
CIM
Customer Success ManagerSydney, NSW · Full-time
CIM is a world-leading AI company transforming how buildings operate. As a Customer Success Manager, you will play a crucial role in ensuring that CIM’s platform is embedded into the operations and maintenance of customer portfolios. The team values collaboration and innovation, working closely with various departments to deliver exceptional service and drive continuous improvement in building performance.
NICE
NICE
Customer Success ManagerAustralia · Full-time
The Customer Success Manager at NiCE is all about ensuring customers feel supported and guided through their journey with Cognigy’s products. This job is crucial for delivering expected outcomes and achieving further expansion. The team thrives on collaboration, innovation, and a shared commitment to excellence.