Maurice Blackburn Lawyers
Customer Support Coordinator
JuniorContractOfficeCowra NSW 2794, AustraliaAdministrationSalesCustomer servicePosted 1 month ago
About the job
The Customer Support Coordinator job is a fantastic opportunity to join a dynamic team and make a significant impact on the business. This role focuses on driving sales of paper products to existing clients while providing exceptional customer service. The team values a proactive approach and strong ownership, fostering a supportive environment where everyone can thrive.
You'll be responsible for
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Driving product sales
Generate, promote, and develop product sales to existing customers while targeting new opportunities.📞
Proactive customer engagement
Establish and execute an outbound call cycle schedule to build relationships and drive sales.🔧
Customer issue resolution
Act as the first point of contact for customer inquiries, ensuring timely and accurate resolution.What we're looking for
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Customer service experience
Proven experience in customer service or call centre environments.View fit
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Sales experience (preferred)
Experience in sales environments is a plus.View fit
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Database and software proficiency
Capable of using multiple database systems and email programs.View fit
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