About the job
The Front Office Receptionist at RACV Cape Schanck is all about creating memorable experiences for guests. As the first point of contact, you will play a vital role in delivering friendly and professional service while managing front desk operations. The team thrives in a supportive environment, where collaboration and a member-first approach are at the heart of everything they do.
You'll be responsible for
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Welcoming guests
Greet and assist guests throughout their stay, ensuring a positive experience from the start.🏨
Managing front desk operations
Handle reservations, check-ins, check-outs, and inquiries with professionalism and efficiency.💳
Processing payments
Accurately process payments in line with RACV procedures, ensuring a smooth transaction experience.Key criteria
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Customer service experience
Demonstrated experience in customer service or hospitality settings.View
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Strong communication skills
Proven ability to communicate effectively with guests and team members.View
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Numeracy skills
Experience handling payments and managing financial transactions accurately.View
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