Front Office Receptionist - Rockhampton
About the job
The Front Office Receptionist job at Discovery Parks Rockhampton is all about being the welcoming face of the park. This position plays a vital role in creating amazing customer journeys by providing exceptional service and managing guest interactions. The team thrives on collaboration and a positive atmosphere, ensuring that every guest feels at home.
You'll be responsible for
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Providing customer service
Providing a high standard of customer service to ensure a memorable experience for guests.🛎️
Processing check-ins and outs
Processing guest check-ins and outs efficiently to maintain smooth operations.🧹
Coordinating with housekeeping
Coordinating with the Housekeeping team to track readiness of accommodation for guests.Key criteria
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Front office experience
Demonstrated experience in front office roles within hospitality.View
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Proficient computer skills
Experience with RMS or similar reservation booking systems.View
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Communication skills
Excellent interpersonal skills for guest interactions.View
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