Discovery Parks3 followers16 jobs

Front Office Receptionist - Rockhampton

JuniorContractOfficeRockhampton QLD 4700, AustraliaAdministrationCustomer servicePosted 1 month ago
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About the job

The Front Office Receptionist job at Discovery Parks Rockhampton is all about being the welcoming face of the park. This position plays a vital role in creating amazing customer journeys by providing exceptional service and managing guest interactions. The team thrives on collaboration and a positive atmosphere, ensuring that every guest feels at home.

You'll be responsible for

🤝

Providing customer service

Providing a high standard of customer service to ensure a memorable experience for guests.
🛎️

Processing check-ins and outs

Processing guest check-ins and outs efficiently to maintain smooth operations.
🧹

Coordinating with housekeeping

Coordinating with the Housekeeping team to track readiness of accommodation for guests.

Key criteria

🏨

Front office experience

Demonstrated experience in front office roles within hospitality.

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💻

Proficient computer skills

Experience with RMS or similar reservation booking systems.

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🗣️

Communication skills

Excellent interpersonal skills for guest interactions.

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Meet the team

About the company

View your fit

5 criteria for this job
Front office experience
Demonstrated experience in front office roles within hospitality.

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Proficient computer skills
Experience with RMS or similar reservation booking systems.

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Communication skills
Excellent interpersonal skills for guest interactions.

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Cash handling experience
Proven ability to manage cash transactions accurately.

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Organizational skills
Strong attention to detail and organizational abilities.

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