Front Office Receptionist - Pt Augusta
About the job
The Front Office Receptionist at G’day Group is the welcoming face of our park, playing a crucial role in creating amazing customer journeys. This position is vital for ensuring guests receive top-notch service and support during their stay. The team thrives on collaboration, positivity, and a shared commitment to excellence.
You'll be responsible for
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Providing customer service
Providing a high standard of customer service to ensure a memorable experience for every guest.✅
Processing check-ins and check-outs
Processing guest check-ins and outs efficiently to maintain a smooth flow of operations.📅
Managing reservations
Accurately using the park booking system to make reservations and manage accounts, ensuring all information is up to date.Key criteria
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Front office experience
Demonstrated experience in hospitality front office operations.View
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Proficient computer skills
Experience with RMS or similar reservation systems.View
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Communication skills
Excellent interpersonal skills for guest interactions.View
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