SG Fleet AU3 followers17 jobs

Relationship Manager, Commercial

Mid levelFull-timeHybridPymble NSW 2073, AustraliaCustomer service and supportSalesPosted 1 month ago
Pending fitX of Y criteria met

About the job

This job is all about being the first point of contact for customer requests and managing a portfolio of clients to ensure outstanding service. By understanding customer needs and seeking opportunities for growth, you will play a vital role in maximizing business renewal and organic growth. The team values collaboration and is committed to providing a supportive environment where everyone can thrive.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📈

Managing customer portfolios

Proactively manage the portfolio of customers to deliver professional fleet management services and be the primary day-to-day contact for all client requests.
🤝

Supporting relationship managers

Support Relationship Managers in seeking to upsell other products and services to existing clients while building rapport and understanding client needs.
📝

Preparing quotations

Prepare quotations within turnaround times and ensure follow-through and recording via won/lost business templates.

Key criteria

📞

Customer service experience

Demonstrated experience in a customer service role is essential.

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📊

Business acumen

Strong understanding of business principles and commercial awareness.

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🗂️

Organizational skills

Proven ability to prioritize tasks and meet deadlines effectively.

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View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in a customer service role is essential.

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Business acumen
Strong understanding of business principles and commercial awareness.

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Organizational skills
Proven ability to prioritize tasks and meet deadlines effectively.

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Effective communication skills
Strong verbal and written communication skills with active listening.

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Analytical problem-solving skills
Experience in critically analyzing information and resolving issues.

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A meaningful career starts with a match

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