Relationship Manager
About the job
This job is all about being the first point of contact for customer requests and managing a portfolio of clients to ensure outstanding service. By understanding customer needs and seeking opportunities for growth, you will play a vital role in maximizing business renewal and organic growth. The team values collaboration and is committed to delivering exceptional customer experiences.
You'll be responsible for
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Managing customer portfolios
Proactively managing and reviewing the portfolio of customers to deliver professional fleet management services and ensure client satisfaction.🤝
Supporting relationship managers
Assisting relationship managers in upselling products and services while maintaining strong client relationships.📝
Preparing quotations
Preparing and following through on quotations within specified turnaround times, ensuring accurate documentation of outcomes.Key criteria
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Customer service experience
Demonstrated experience in a customer service role, ensuring client satisfaction.View
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Business acumen
Strong understanding of business principles and commercial awareness.View
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Organizational skills
Proven ability to manage multiple tasks and meet deadlines effectively.View
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