About the job
JLL empowers individuals to shape a brighter way in the real estate industry. This job focuses on leading the delivery of exceptional resident services for a premium Build to Rent community, ensuring resident satisfaction, retention, and community engagement while adhering to legislative frameworks. The team values collaboration and is dedicated to creating a supportive environment where everyone can thrive and grow meaningful careers.
You'll be responsible for
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Leading the resident journey
Creating experiences that feel personal, seamless, and welcoming, from leasing to long-term living.📜
Maintaining tenancy compliance
Overseeing accurate tenancy record keeping and ensuring all matters are handled promptly and professionally.🎉
Planning community events
Delivering resident events and initiatives that activate spaces and build community connections.Key criteria
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Resident experience management
Experience leading resident journeys to enhance satisfaction and retention.View
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Tenancy compliance knowledge
Proven understanding of leasing functions and tenancy regulations.View
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Community engagement skills
Demonstrated ability to plan and execute resident events.View
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