Sales Support - PaperPak
About the job
Sales Support at PaperPak, part of the Detmold Group, is an exciting opportunity for someone passionate about customer service and sales. This job plays a vital role in driving customer satisfaction and supporting national accounts within a collaborative team environment. Join a company that values innovation, safety, and sustainability while making a meaningful impact.
You'll be responsible for
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Managing incoming orders
Handle phone and email orders for our national customer base while building trusted relationships through proactive follow-up.🌟
Delivering outstanding customer service
Respond to enquiries, manage complaints, and ensure positive outcomes aligned with Global Customer Service Standards.✅
Processing orders accurately
Ensure orders are processed efficiently in line with company policies and monitor updates for customers.Key criteria
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Sales support experience
Demonstrated experience in sales support or customer service roles.View
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Excellent communication skills
Ability to build rapport quickly with customers.View
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Data management capability
Solid skills in managing data across multiple systems.View
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