The Senior Solutions Engineer job at GitHub is an exciting opportunity to join a dynamic Customer Engineering team. This position plays a crucial role in enhancing technical customer engagement and driving digital transformation for enterprise customers in the ASEAN region. Collaboration and innovation are at the heart of how the team works, ensuring that everyone contributes to shaping the future of GitHub’s customer engagement strategies.
You'll be responsible for
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Engaging in pre-sales activities
Engaging in pre-sales activities with large customers to align and influence business partners and customer stakeholders, aiming for a technical win and driving solution selection.🔗
Developing relationships
Developing and maintaining external relationships within the customer organization to support strategic alignment and solution adoption.🔍
Identifying customer issues
Identifying customer issues and collaborating with technical teams to present solutions, conducting proofs of concept and product demos to address technical challenges.