Service Support Admin
About the job
The Service Support Administrator plays a crucial role in enhancing service coordination and governance across service contracts. By managing administrative processes, this job ensures that service requests are handled efficiently, improving overall service quality and user experience. Collaboration is key, as the team works together to support site-based and field service teams in advanced automated warehouse facilities across Australia and New Zealand.
You'll be responsible for
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Providing administrative support
Providing comprehensive administrative support to service teams to ensure smooth and efficient operations.📄
Maintaining documentation
Maintaining accurate documentation, service records, and compliance-related information in line with contractual and regulatory requirements.🔗
Coordinating service activities
Coordinating service-related activities including requests, incidents, and reporting to ensure consistency and timely resolution.Key criteria
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Administrative support experience
Demonstrated experience in administrative roles within service environments.View
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Documentation management skills
Proven ability to maintain accurate service records and compliance documentation.View
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Stakeholder communication skills
Experience facilitating communication among diverse teams and external partners.View
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