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Service Support Admin

JuniorMid levelFull-timeHybridSydney NSW, AustraliaMelbourne VIC, AustraliaAdministrationProfessional servicesPosted 2 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Service Support Administrator plays a crucial role in enhancing service coordination and governance across service contracts. By managing administrative processes, this job ensures that service requests are handled efficiently, improving overall service quality and user experience. Collaboration is key, as the team works together to support site-based and field service teams in advanced automated warehouse facilities across Australia and New Zealand.

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

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Providing administrative support

Providing comprehensive administrative support to service teams to ensure smooth and efficient operations.
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Maintaining documentation

Maintaining accurate documentation, service records, and compliance-related information in line with contractual and regulatory requirements.
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Coordinating service activities

Coordinating service-related activities including requests, incidents, and reporting to ensure consistency and timely resolution.

Key criteria

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Administrative support experience

Demonstrated experience in administrative roles within service environments.

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Documentation management skills

Proven ability to maintain accurate service records and compliance documentation.

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Stakeholder communication skills

Experience facilitating communication among diverse teams and external partners.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Administrative support experience
Demonstrated experience in administrative roles within service environments.

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Documentation management skills
Proven ability to maintain accurate service records and compliance documentation.

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Stakeholder communication skills
Experience facilitating communication among diverse teams and external partners.

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Organizational skills
Strong capability to manage multiple tasks in fast-paced settings.

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Proficiency in Microsoft Office
Experience using Microsoft Office and relevant tools for administrative tasks.

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