About the job
Join Zendesk as an AI-savvy SMB Account Executive and embark on a journey to transform customer experiences through innovative AI solutions. This job is pivotal in driving revenue growth and building trusted relationships with SMB customers. The team thrives on collaboration, creativity, and a shared passion for delivering exceptional service.
You'll be responsible for
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Driving revenue growth
Driving top-line revenue growth by acquiring new SMB customers, leveraging innovative and AI-powered strategies for pipeline development and account expansion.💖
Managing customer relationships
Managing and nurturing customer relationships to ensure high satisfaction and retention by personalizing outreach and automating workflows through AI tools.🔍
Leading sales cycles
Proactively leading complex sales cycles by integrating AI insights and customer data to craft tailored, outcome-driven solutions for each customer.Key criteria
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B2B sales experience (2+ years)
Proven track record of exceeding sales targets in SaaS.View
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Relationship management skills
Experience engaging and expanding relationships across customer levels.View
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Technical aptitude in AI
Ability to discuss AI product architecture and integrations.View
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