About the job
As a Customer Service & Sales Consultant at Telstra, you will embark on an exciting journey of delighting customers through exceptional service. Your impact will be felt as you empower individuals to transform their telecommunications experience with tailored solutions. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.
You'll be responsible for
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Delighting customers
Providing exceptional in-store customer service to ensure a positive experience for every visitor.💡
Empowering customers
Identifying and recommending products and services that enhance customers' telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Experience building rapport with diverse customersView
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Sales target achievement
Proven track record of exceeding sales targets and KPIsView
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Customer-facing experience
Demonstrated experience in a customer service environmentView
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