About the job
The job of a Telstra Retail Customer Service & Sales Consultant is all about creating a fantastic customer journey and delivering outstanding service. This position plays a crucial role in helping customers connect with the right products and services, ultimately transforming their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills.
You'll be responsible for
🌟
Delighting customers
Providing exceptional customer service and creating a positive in-store experience.📱
Empowering customers
Identifying products and services that enhance customers' telecommunications experience.📚
Continuous learning
Staying updated on the latest technology and sales techniques to better serve customers.Key criteria
🤝
Customer connection skills
Experience building rapport with diverse customers.View
📈
Sales target achievement
Proven track record of exceeding sales goals.View
🧠
Problem-solving ability
Experience developing customised solutions for clients.View
View more