About the job
The job of a Telstra Retail: Customer Service & Sales Consultant is all about creating delightful experiences for customers through exceptional service. This position plays a vital role in building a connected future, empowering customers with the right solutions, and contributing to a collaborative team environment. At Telstra, every day brings new opportunities to learn, grow, and make a meaningful impact.
You'll be responsible for
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Delighting customers
Providing exceptional in-store customer journeys and empowering customers with the right products and services.📦
Showcasing products
Demonstrating and recommending Telstra products and services to enhance customer experiences.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales targets and KPIs.View
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Customer-facing experience
Demonstrated experience in a retail or service environment.View
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