EatClub2 followers6 jobs

Venue Partner Manager

Mid levelFull-timeHybridSydney NSW, AustraliaSalesCustomer successPosted 3 days agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The Venue Partner Manager position at EatClub is all about empowering restaurants and bars to thrive through innovative technology. This job plays a crucial role in supporting venues to maximize their potential on the platform, ensuring they are set up for success and driving revenue growth. The team values collaboration and continuous improvement, creating an environment where everyone can contribute to the success of the hospitality industry.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📅

Running check-ins with venues

Conducting structured check-ins with newly onboarded venues to track progress and ensure engagement.
📞

Managing inbound support queries

Resolving issues quickly and turning reactive conversations into commercial opportunities.
🔍

Identifying at-risk venues

Using platform data to proactively save at-risk venues and optimize their performance.

Key criteria

📈

Account management experience

1-3 years in account management or customer success roles.

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🤝

Strong relationship-building skills

Proven ability to build rapport and trust quickly.

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📊

Data literacy

Experience using data to drive commercial conversations.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Account management experience
1-3 years in account management or customer success roles.

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Strong relationship-building skills
Proven ability to build rapport and trust quickly.

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Data literacy
Experience using data to drive commercial conversations.

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Self-direction
Demonstrated ability to manage time and priorities independently.

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Interest in hospitality
Genuine curiosity about the hospitality industry and its operators.

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