New Relic1 follower3 jobs

Manager, Renewals

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaSalesCustomer successPosted 5 days ago
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About the job

You'll be responsible for

👨‍🏫

Managing a team

Manage a team of renewals specialists, providing coaching and guidance to ensure high performance and employee engagement
✍️

Negotiating renewals

Negotiate and finalize renewals by interacting with customer decision makers and end users and build positive relationships with the customer and internal teams
🔍

Identifying opportunities

Work closely with the sales and customer success teams to identify opportunities for renewal and expansion within our existing customer base

Key criteria

📈

10+ years in sales or customer success

Extensive experience in sales, renewals, or customer success roles.

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👥

Proven team leadership experience

Demonstrated success in leading renewals teams with high performance.

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🔍

Strong analytical skills

Ability to analyze renewal data and identify improvement areas.

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Meet the team

About the company

View your fit

5 criteria for this job
10+ years in sales or customer success
Extensive experience in sales, renewals, or customer success roles.

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Proven team leadership experience
Demonstrated success in leading renewals teams with high performance.

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Strong analytical skills
Ability to analyze renewal data and identify improvement areas.

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Excellent communication skills
Strong verbal and written skills for effective stakeholder engagement.

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Cross-functional collaboration
Experience working with diverse teams to achieve shared goals.

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