Recent technical support roles

Find your match with fast growing teams at purpose-led employers.

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Customer Support Specialist
Customer Support Specialist
Klaviyo
Full-time · Sydney · Entry Level
Power smarter digital relationships
Mar 23
Software Technical Support Engineer
Software Technical Support Engineer
Schneider Electric
Full-time · Sydney · Junior
Be the trusted partner in Sustainability and Efficiency.
Mar 20
IT Helpdesk (Security Clearance Required)
IT Helpdesk (Security Clearance Required)
Unisys
Full-time · Remote · Junior
Keep Breaking Through
Mar 13
IT Helpdesk (Security Clearance Required)
IT Helpdesk (Security Clearance Required)
Unisys
Full-time · Remote · Junior
Keep Breaking Through
Mar 13
IT Helpdesk (NV1 Clearance Needed, work in Australia)
IT Helpdesk (NV1 Clearance Needed, work in Australia)
Unisys
Full-time · Remote · Mid Level
Keep Breaking Through
Mar 6
IT Helpdesk (NV2 Clearance Needed, work in Australia)
IT Helpdesk (NV2 Clearance Needed, work in Australia)
Unisys
Full-time · Remote · Mid Level
Keep Breaking Through
Mar 6

Frequently asked questions

What's it like to work in technical support?

Introduction to technical support

Technical Support professionals are essential in ensuring the seamless operation of an organization's products or services. They play a crucial role in resolving technical issues raised by customers, providing efficient and effective solutions in a timely manner. Technical support personnel possess a deep understanding of the products or services offered by the organization and are adept at troubleshooting problems that arise. With excellent communication and problem-solving skills, they help maintain customer satisfaction and loyalty.

What are the role responsibilites for technical support?

Technical Support professionals are responsible for providing technical assistance to customers experiencing technical difficulties with products or services. They respond to inquiries, troubleshoot problems, and provide solutions to technical issues. They must be able to communicate complex information to non-technical users in a clear and concise manner. They also work closely with product development teams to identify and resolve recurring technical issues. Technical Support professionals play a critical role in ensuring customer satisfaction and the smooth operation of the organization's products or services.

What skills are useful for a role in technical support?

Technical Support professionals must possess excellent problem-solving skills and a strong technical background to quickly and effectively resolve technical issues raised by customers. Additionally, they should have exceptional communication skills to explain complex technical concepts to non-technical individuals. Attention to detail and the ability to multi-task are also important in this role to ensure the smooth function of the organization's products or services. Time management skills are essential to meet tight deadlines and ensure customer satisfaction.

What career development opportunities are available in technical support?

Technical Support roles offer numerous growth opportunities for individuals interested in pursuing a career in technology. As technology advances, the demand for skilled Technical Support professionals increases, creating an abundance of job opportunities. Additionally, Technical Support roles often lead to other positions within the company, such as IT management or software development. Furthermore, Technical Support professionals can gain valuable skills in customer service, problem-solving, and communication, all of which are highly transferable to other industries. Overall, a career in Technical Support provides ample room for growth, skill development, and career advancement.

Recently closed roles

Keep an eye on these teams for future technical support roles.
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Associate Satellite Controller
Associate Satellite Controller
Optus
Full-time · Sydney · Junior
Tomorrow is ours to create.
Mar 29
Cloud Support Engineer (Containers)
Cloud Support Engineer (Containers)
Amazon Web Services (AWS)
Full-time · Sydney · Mid Level
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Mar 28
Cloud Support Engineer (Containers)
Cloud Support Engineer (Containers)
Amazon Web Services (AWS)
Full-time · Melbourne · Mid Level
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Mar 28
Cloud Support Engineer (Containers)
Cloud Support Engineer (Containers)
Amazon Web Services (AWS)
Full-time · Sydney · Mid Level
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Mar 28
Cloud Support Engineer (Containers)
Cloud Support Engineer (Containers)
Amazon Web Services (AWS)
Full-time · Melbourne · Mid Level
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Mar 28
IT System Administrator
IT System Administrator
Easygo
Graduate programs · Melbourne · Junior
To bring simplicity and convenience to the gaming industry by developing casino games and sportsbook products for clients.
Mar 24
IT System Administrator
IT System Administrator
Easygo
Graduate programs · Melbourne · Junior
To bring simplicity and convenience to the gaming industry by developing casino games and sportsbook products for clients.
Mar 24
Associate Satellite Controller
Associate Satellite Controller
Optus
Full-time · Sydney · Junior
Tomorrow is ours to create.
Mar 23
IT System Administrator
IT System Administrator
Easygo
Graduate programs · Melbourne · Junior
To bring simplicity and convenience to the gaming industry by developing casino games and sportsbook products for clients.
Mar 22