Senior jobs in Sydney

Jetstar Airways

Senior Manager, Voice & Chat ExperienceSydney, NSW · Full-time

The Senior Manager, Voice & Chat Experience is a pivotal leadership job within the Customer Care & Recovery portfolio at Qantas. This position focuses on optimising performance across various communication channels, enhancing customer experience, and delivering cost efficiencies. Collaboration with Digital and Purchasing teams is key to developing innovative solutions, and the team thrives on creativity and passion.

TPG Telecom

Senior Manager - Service & Retention (12m contract)Sydney, NSW · Contract

The Senior Manager, Service & Retention Lifecycle Marketing is a pivotal role that drives the strategy for service and retention communications across fixed and mobile products. This job is all about transforming essential communications into clear, customer-friendly experiences that build trust and support retention. The team thrives on collaboration, working closely with various departments to ensure effective communication across channels and brands.

Microsoft

Support Escalation ManagerSydney, NSW · Full-time

The Support Escalation Manager plays a vital role in managing escalated customer and partner issues within the Asia Technical Services organization. This position is an exciting opportunity to enhance your career while honing essential skills such as problem-solving, collaboration, and relationship management. The team thrives on a culture of growth, innovation, and inclusion, working together to empower customers and exceed their expectations.

Vanta

Manager, Technical SupportSydney, NSW · Full-time

As a Manager, Support at Vanta, you will lead the APJ Support team, tackling complex technical issues and enhancing Premium Support experiences. Your leadership will be pivotal in shaping a customer-centric approach while driving operational excellence and AI integration. The team thrives on collaboration, accountability, and a commitment to delivering exceptional customer experiences.

Microsoft

Area Business PartnerSydney, NSW · Full-time

This job is about driving a security-first, customer-obsessed support experience within the Customer Service & Support organization at Microsoft. By collaborating with various teams, you will help ensure that customers receive exceptional support and achieve their goals. The team thrives on a culture of growth, innovation, and collaboration, making it an exciting opportunity to contribute to customer success.

Perpetual Limited

Senior Client Service Officer, Custody – Perpetual Corporate TrustSydney, NSW · Contract

This job is about becoming a Senior Client Service Officer within the Custody Team at Perpetual Corporate Trust. It’s an exciting opportunity to build trusted relationships with clients while delivering high-quality service and contributing to continuous improvement. The team values collaboration and a supportive environment, making it a great fit for those who thrive in a dynamic workplace.

ASX

Team Lead, Enterprise NOCSydney, NSW · Full-time

This job is about joining ASX, a leading global securities exchange, where you will contribute to powering a stronger economic future. Your work will have a significant impact on creating a fair and dynamic marketplace for all. The team values diversity and inclusion, fostering a collaborative and supportive environment.

EDU Holdings Limited

Student Experience ManagerSydney, NSW · Full-time

This job is about leading the Student Experience across Sydney campuses at EDU, a dynamic provider of tertiary education. The impact of this job is significant, as it focuses on delivering exceptional support to both new and returning students, ensuring their educational journey is enriching and fulfilling. The team thrives on collaboration, empowerment, and creating a positive environment where everyone feels valued.

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