Customer service and support Senior jobs

Transport NSW

Manager Engagement & Customer AdvocacyMascot, NSW · Full-time

This job is about creating impactful outcomes for the people of New South Wales through customer advocacy and engagement services. By leading a specialist team, you will ensure that toll road users are at the center of decision-making, enhancing transparency and efficiency in a regulated environment. The team thrives on collaboration, innovation, and a commitment to public value.

ComfortDelGro Australia (CDC)

NSW Customer Experience ManagerSeven Hills, NSW · Full-time

The Customer Experience Manager at CDC NSW is a pivotal role within the newly established Operational Support Group. This position offers an exciting opportunity to lead a dedicated team and enhance service delivery across the public transport network. Collaboration and a customer-focused approach are at the heart of how the team operates, ensuring every journey is safe, reliable, and centered around the needs of the community.

MUFG Pension & Market Services

Head of Omnichannel TransformationDocklands, VIC · Contract

The Head of Omnichannel Transformation is a pivotal job at MUFG Retirement Solutions, leading the charge in designing and delivering an enterprise omnichannel strategy. This job is crucial for transforming customer interactions and back-office operations, ensuring seamless journeys for clients. Collaboration is key, as the team works closely with Technology, AI & Automation, Operations, and Customer Experience leaders to break down silos and enhance service outcomes.

Medtronic

Senior Remote Technical Service SpecialistMacquarie Park, NSW · Sydney, NSW · Full-time

This job at Medtronic offers an exciting opportunity to lead with purpose in a compassionate world, championing healthcare access and equity. As a trusted voice for hospitals, you will support Endoscopy customers across Australia and New Zealand, making a significant impact on patient care. The team thrives in a fast-paced, purpose-driven environment, where collaboration and innovation are at the forefront.

TAL Australia

Senior Claims Specialist, Group Claims - AusSuper (Specialist Team)Melbourne, VIC · Full-time

The Senior Claims Consultant at TAL plays a vital role in managing complex life insurance claims, ensuring compliance with regulations, and delivering exceptional customer service. This position offers an opportunity to make a direct impact on the lives of Australians while working in a collaborative and supportive environment. TAL values flexibility, inclusivity, and personal growth, making it a fantastic place to develop your career.

Anglicare Southern Queensland

Client Liaison/Team LeaderHervey Bay, QLD · Full-time

This job is about being a passionate and skilled Client Liaison/Team Leader who makes a meaningful impact in the lives of clients. Engaging in client relationship management and packaged care case management is essential for supporting the delivery of community services. The team thrives on collaboration, trust, and a commitment to providing exceptional care.

Snowflake

Senior Technical Support Engineer, Observe by SnowflakeSydney, NSW · Full-time

The Senior Technical Support Engineer at Snowflake plays a vital role in delivering exceptional support experiences to customers in the APAC region. This hands-on job involves troubleshooting complex technical issues and collaborating with various teams to drive customer success. The team thrives in a dynamic environment, embracing innovation and continuous improvement to redefine how support is delivered.

Computershare Australia

Team Lead - CampaignsAbbotsford, VIC · Full-time

As a Georgeson Communications Centre Team Leader, you will play a vital role in delivering high-quality omni-channel contact centre services. Your leadership will inspire and motivate a team, ensuring alignment with client objectives and business priorities. Collaboration across teams and a focus on continuous improvement will shape both team success and the overall client experience.

Customer service and support Senior jobs

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