Customer service and support Senior jobs

Deputy

Technical Support Engineer - Tier 3Sydney, NSW · Full-time

This job is about being a Technical Support Engineer at Deputy, a global SaaS workforce management company. You'll play a vital role in providing advanced technical support and troubleshooting for complex customer issues, ensuring that businesses thrive while their teams are engaged and happy. The team values collaboration and innovation, especially as they embrace AI tools to enhance their work.

Marriott

Senior Guest Relations ManagerMelbourne, VIC · Full-time

The Senior Guest Relations Manager at The Ritz-Carlton, Melbourne, plays a pivotal role in shaping extraordinary guest experiences. This position is all about creating genuine connections and ensuring every guest feels valued and cared for. The team thrives on collaboration and excellence, working together to deliver seamless and personalized luxury experiences.

nbn® Australia

Senior Field TechnicianPerth, WA · Full-time

As a Senior Field Technician, you will be the friendly face and skilled hands working in communities to connect Australians every day. Your role is vital in delivering high-quality service, making a meaningful impact, and bringing smiles to customers' faces. The team thrives on collaboration, support, and continuous learning, ensuring everyone has the opportunity to grow and succeed.

nbn® Australia

Senior Field TechnicianPerth, WA · Full-time

As a Senior Field Technician, you will be the friendly face and skilled hands connecting Australians every day. Your work will have a meaningful impact, bringing smiles to customers and enhancing their experiences. Join a dynamic team that values collaboration, learning, and growth, while making a difference in the communities you serve.

RACV

Omni Services Team LeadMelbourne, VIC · Full-time

The Omni Services Team Lead position at RACV is an exciting opportunity to lead a high-performing team in delivering exceptional digital member service. This role is crucial in shaping the future of member engagement through innovative channels like chat, messaging, social media, and AI-enabled support. The team thrives on collaboration, creativity, and a commitment to continuous improvement, ensuring that every member interaction is meaningful and impactful.

A. Lange & Söhne

Flagship Client Experience ManagerSydney, NSW · Full-time

This job is about leading a new department focused on 'Client Experience & Hospitality' at Van Cleef & Arpels' Sydney Flagship. The impact of this role is significant, as it transforms client engagement and showcases the Maison's identity. The team thrives on collaboration and creativity, embracing diversity and inclusion to deliver exceptional experiences.

Palo Alto Networks

Escalation ManagerSydney, NSW · Full-time

The Escalation Manager at Palo Alto Networks is a vital job focused on ensuring customer satisfaction by managing escalations and problem resolutions. This high-impact role involves collaborating with various teams to drive effective solutions and enhance customer retention. The team values open communication and a collaborative environment, making it an exciting opportunity for those passionate about technology and customer service.

Hatch AI

Swedish Voice Actor for Customer Service RecordingsRemote · Contract

Meet Harry and the team

This job is all about bringing a friendly and authentic voice to customer service lines for a partner organization focused on text to speech technology. Your recordings will play a crucial role in creating a voice model that sounds genuinely helpful and relatable. The team values a collaborative and supportive environment, where your unique voice can shine.

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