Customer service and support Senior jobs

Amazon

Support Engineer, Region ServicesSydney, NSW · Full-time

This job is about being a Linux technical support engineer in the AWS Region Services team, where you will have the opportunity to make a lasting impact on Australia’s digital future. By working with AWS services and implementing innovative solutions, you will help customers succeed in their most important missions. The team values continuous learning, mentoring, and collaboration, creating an environment where everyone can thrive.

Microsoft

Support Escalation ManagerAustralia · Full-time

The Support Escalation Manager job is all about being the primary contact for managing escalated customer and partner issues within the Asia Technical Services organization at Microsoft. This role is crucial in driving customer success and ensuring that every interaction exceeds expectations. The team thrives on collaboration, innovation, and a growth mindset, creating an inclusive environment where everyone can contribute and succeed.

Motorola Solutions

Customer Service ManagerMorningside, QLD · Full-time

The Customer Support Manager at Motorola Solutions plays a crucial role in ensuring customer satisfaction and successful delivery of Lifecycle Service products. This job is all about building strong relationships with clients, managing contracts, and driving service growth in the public safety and energy sectors. The team values collaboration and is dedicated to exceeding expectations while fostering a supportive and dynamic work environment.

Water Corporation

Customer & Stakeholder Senior AdvisorKalgoorlie - Boulder, WA · Full-time

This job is about becoming a Senior Advisor in Customer & Stakeholder engagement at Water Corporation, based in the vibrant city of Kalgoorlie. The role is crucial for managing relationships with internal and external stakeholders, ensuring effective communication and engagement across the Goldfields and Agricultural Region. The team values support, inclusivity, and a healthy work/life balance, creating a welcoming environment where everyone can thrive.

Unisys

Senior Technical Field EngineerCanberra, ACT · Full-time

The Tech Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products like desktops, laptops, and printers. This role is vital in ensuring that clients receive top-notch support and service, enhancing their productivity and satisfaction. The team thrives on collaboration and professionalism, always aiming to provide the best experience for every End User.

Afterpay (Square)

Senior Lead, Australia Escalations Support (Square & Afterpay)Melbourne, VIC · Full-time

The Senior Lead, Australia Escalations Support at Afterpay and Square is a pivotal job that focuses on enhancing complaints resolution processes across two dynamic brands. This position plays a crucial role in driving escalations operations in the Australian market, ensuring customer satisfaction and regulatory compliance. The team values a culture of excellence, accountability, and continuous learning, working collaboratively to achieve strategic outcomes.

Unisys

Service Desk ManagerCanberra, ACT · Full-time

This job is about providing operational leadership for Service Desk services that support a Federal Government client. Ensuring high-quality IT support in line with contractual SLAs, government standards, and customer expectations is crucial for success. The team thrives on collaboration, accountability, and a commitment to continuous improvement, making it a dynamic and rewarding environment to work in.

REMONDIS Australia

Customer Care Team LeaderRichlands, QLD · Full-time

The Customer Care Team Leader position is an exciting opportunity to lead a dynamic team within the National Inside Sales & Customer Care team in Brisbane. This job is all about balancing people leadership with hands-on problem-solving, ensuring that the team delivers consistent outcomes across the national network. Collaboration and a commitment to excellence are at the heart of how the team operates.

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