Senior jobs in Melbourne

Looking for senior customer service and support opportunities in Melbourne? We've curated Australia's finest roles and teams right here.

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Bunnings
Bunnings
Operations Manager - Laverton Fulfillment CentreLaverton North, VIC · Full-time
The Customer Experience Operations Manager at Bunnings is a pivotal job that focuses on leading a high-performing fulfilment centre. This role is essential for ensuring products move efficiently to customers and stores, driving operational excellence, and fostering team development. Bunnings values collaboration and continuous improvement, creating a supportive environment for career growth.
MUFG Pension & Market Services
MUFG Pension & Market Services
Manager Member ResolutionsDocklands, VIC · Full-time
Join a superannuation leader that combines global scale with local expertise and a commitment to innovation. As the Complaint Resolutions Manager, you will have the opportunity to shape the member experience and lead a dedicated team in delivering exceptional service. Collaboration and a customer-centric approach are at the heart of how the team operates.
Superloop
Superloop
Desktop Support AnalystSydney, NSW · Brisbane, QLD · Melbourne, VIC · Full-time
The Senior Desktop Support Engineer job at Superloop is an exciting opportunity to join a dynamic IT team focused on delivering exceptional support to corporate users across a multi-site environment. This role plays a crucial part in ensuring operational excellence and enhancing user experience through effective endpoint management. Superloop fosters a collaborative and inclusive culture, where team members are empowered to thrive and contribute to innovative solutions.
Heartland Bank Australia
Heartland Bank Australia
Head of Customer SolutionsMelbourne, VIC · Full-time
The Head of Customer Solutions at Heartland Bank Australia is an exciting opportunity to lead customer-facing functions and drive exceptional experiences for clients. This critical leadership job focuses on aligning teams to enhance the customer lifecycle while ensuring compliance and strong commercial outcomes. The team thrives on collaboration, innovation, and a commitment to continuous improvement.
Amer Sports
Amer Sports
Team Leader: Customer ExperienceMelbourne, VIC · Full-time
This job is about leading the Customer Experience team at Amer Sports, ensuring exceptional service across renowned brands like Wilson and Salomon. The impact of this role is significant, as it drives customer satisfaction and operational excellence in Australia and New Zealand. The team thrives on collaboration, innovation, and a commitment to continuous improvement.
Australian Financial Complaints Authority
Australian Financial Complaints Authority
Senior Manager, Membership ServicesMelbourne, VIC · Full-time
The Senior Manager, Membership Services at AFCA is all about owning and transforming the membership services experience. This job is crucial in shaping how thousands of members interact with AFCA, ensuring their journey is seamless and customer-centric. The team thrives on collaboration, innovation, and a commitment to continuous improvement, making it a fantastic environment for those looking to make a real impact.
BOQ Group
BOQ Group
Manager Customer Relations Data & InsightsBrisbane, QLD · Sydney, NSW · Perth, WA · Melbourne, VIC · Full-time
As the Manager, Customer Relations Data & Insights, you will lead the charge in delivering customer complaints and insights that empower data-informed decision-making across the organisation. Your work will be pivotal in helping the business understand its customers better, identify opportunities for improvement, and enhance experiences. Collaboration is key, as you will work closely with various teams to translate complex data into meaningful stories that support senior leaders and drive impactful decisions.
Amazon
Amazon
Support Engineer, Region ServicesMelbourne, VIC · Full-time
This job is about being part of the AWS Region Services team, where you will contribute to creating secure and scalable environments for sensitive workloads. Your work will have a significant impact on Australia’s digital future, as you implement innovative solutions and help customers succeed. The team thrives on collaboration, continuous learning, and mentorship, making it a supportive environment for growth.
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Jobs/Customer service and support/Senior/Melbourne

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