Senior jobs in Melbourne

Heartland Bank Australia

Head of Customer SolutionsMelbourne, VIC · Full-time

The Head of Customer Solutions at Heartland Bank Australia is an exciting opportunity to lead customer-facing functions and drive exceptional experiences for clients. This critical leadership job focuses on aligning teams to enhance the customer lifecycle while ensuring compliance and strong commercial outcomes. The team thrives on collaboration, innovation, and a commitment to continuous improvement.

MUFG Pension & Market Services

Team Leader, ComplaintsDocklands, VIC · Full-time

This job is about leading a specialised team in complaints management within the superannuation sector. By overseeing high-quality outcomes for clients and members, you will play a crucial role in shaping industry standards and enhancing customer experiences. The team values collaboration, innovation, and a commitment to continuous improvement.

Amer Sports

Team Leader: Customer ExperienceMelbourne, VIC · Full-time

This job is about leading the Customer Experience team at Amer Sports, ensuring exceptional service across renowned brands like Wilson and Salomon. The impact of this role is significant, as it drives customer satisfaction and operational excellence in Australia and New Zealand. The team thrives on collaboration, innovation, and a commitment to continuous improvement.

Australian Financial Complaints Authority

Senior Manager, Membership ServicesMelbourne, VIC · Full-time

The Senior Manager, Membership Services at AFCA is all about owning and transforming the membership services experience. This job is crucial in shaping how thousands of members interact with AFCA, ensuring their journey is seamless and customer-centric. The team thrives on collaboration, innovation, and a commitment to continuous improvement, making it a fantastic environment for those looking to make a real impact.

BOQ Group

Manager Customer Relations Data & InsightsBrisbane, QLD · Sydney, NSW · Perth, WA · Melbourne, VIC · Full-time

As the Manager, Customer Relations Data & Insights, you will lead the charge in delivering customer complaints and insights that empower data-informed decision-making across the organisation. Your work will be pivotal in helping the business understand its customers better, identify opportunities for improvement, and enhance experiences. Collaboration is key, as you will work closely with various teams to translate complex data into meaningful stories that support senior leaders and drive impactful decisions.

Amazon

Support Engineer, Region ServicesMelbourne, VIC · Full-time

This job is about being part of the AWS Region Services team, where you will contribute to creating secure and scalable environments for sensitive workloads. Your work will have a significant impact on Australia’s digital future, as you implement innovative solutions and help customers succeed. The team thrives on collaboration, continuous learning, and mentorship, making it a supportive environment for growth.

Microsoft

Senior Azure Cloud Customer Experience Engineer - Japanese SpeakingSydney, NSW · Melbourne, VIC · Brisbane, QLD · Full-time

The Advanced Cloud Engineer job is all about being the primary engineering contact for customers on Azure, ensuring they have a stellar support experience. This position plays a crucial role in driving resolutions for complex problems and enhancing customer satisfaction. The team thrives on collaboration, innovation, and a customer-obsessed mindset, creating an environment where everyone can grow and succeed.

HUB24

Customer Support ManagerMelbourne, VIC · Full-time

The Customer Support Manager at HUB24 is all about leading a dynamic team to deliver exceptional customer service experiences. This job plays a crucial role in ensuring that service levels and customer satisfaction targets are not just met, but exceeded. The team thrives on collaboration, creativity, and a customer-first mindset, making it an exciting opportunity to make a real impact.

Senior jobs in Melbourne

Companies hiring category jobs

Explore more

A meaningful career starts with a match

Explore more