Senior jobs in Melbourne

Marriott

Senior Guest Relations ManagerMelbourne, VIC · Full-time

The Senior Guest Relations Manager at The Ritz-Carlton, Melbourne, plays a pivotal role in shaping extraordinary guest experiences. This position is all about creating genuine connections and ensuring every guest feels valued and cared for. The team thrives on collaboration and excellence, working together to deliver seamless and personalized luxury experiences.

RACV

Omni Services Team LeadMelbourne, VIC · Full-time

The Omni Services Team Lead position at RACV is an exciting opportunity to lead a high-performing team in delivering exceptional digital member service. This role is crucial in shaping the future of member engagement through innovative channels like chat, messaging, social media, and AI-enabled support. The team thrives on collaboration, creativity, and a commitment to continuous improvement, ensuring that every member interaction is meaningful and impactful.

Superloop

Desktop Support AnalystSydney, NSW · Brisbane, QLD · Melbourne, VIC · Full-time

The Senior Desktop Support Engineer job at Superloop is an exciting opportunity to join a dynamic IT team focused on delivering exceptional support to corporate users across a multi-site environment. This role plays a crucial part in ensuring operational excellence and enhancing user experience through effective endpoint management. Superloop fosters a collaborative and inclusive culture, where team members are empowered to thrive and contribute to innovative solutions.

Amer Sports

Team Leader: Customer ExperienceMelbourne, VIC · Full-time

This job is about leading the Customer Experience team at Amer Sports, ensuring exceptional service across renowned brands like Wilson and Salomon. The impact of this role is significant, as it drives customer satisfaction and operational excellence in Australia and New Zealand. The team thrives on collaboration, innovation, and a commitment to continuous improvement.

Australian Financial Complaints Authority

Senior Manager, Membership ServicesMelbourne, VIC · Full-time

The Senior Manager, Membership Services at AFCA is all about owning and transforming the membership services experience. This job is crucial in shaping how thousands of members interact with AFCA, ensuring their journey is seamless and customer-centric. The team thrives on collaboration, innovation, and a commitment to continuous improvement, making it a fantastic environment for those looking to make a real impact.

Amazon

Support Engineer, Region ServicesMelbourne, VIC · Full-time

This job is about being part of the AWS Region Services team, where you will contribute to creating secure and scalable environments for sensitive workloads. Your work will have a significant impact on Australia’s digital future, as you implement innovative solutions and help customers succeed. The team thrives on collaboration, continuous learning, and mentorship, making it a supportive environment for growth.

HUB24

Customer Support ManagerMelbourne, VIC · Full-time

The Customer Support Manager at HUB24 is all about leading a dynamic team to deliver exceptional customer service experiences. This job plays a crucial role in ensuring that service levels and customer satisfaction targets are not just met, but exceeded. The team thrives on collaboration, creativity, and a customer-first mindset, making it an exciting opportunity to make a real impact.

Service Stream

Head of Community & Customer RelationsEpping, VIC · Full-time

An exciting opportunity awaits as a Customer and Community Liaison Officer with Service Stream in Coburg. This job is all about leading the customer and community interface for Yarra Valley Water maintenance services, ensuring every interaction is positive and impactful. The team thrives on collaboration and is dedicated to delivering exceptional customer experiences while fostering community trust.

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