Senior jobs in Melbourne

Microsoft

Senior Azure Cloud Customer Experience Engineer - Japanese SpeakingSydney, NSW · Melbourne, VIC · Brisbane, QLD · Full-time

The Advanced Cloud Engineer job is all about being the primary engineering contact for customers on Azure, ensuring they have a stellar support experience. This position plays a crucial role in driving resolutions for complex problems and enhancing customer satisfaction. The team thrives on collaboration, innovation, and a customer-obsessed mindset, creating an environment where everyone can grow and succeed.

HUB24

Customer Support ManagerMelbourne, VIC · Full-time

The Customer Support Manager at HUB24 is all about leading a dynamic team to deliver exceptional customer service experiences. This job plays a crucial role in ensuring that service levels and customer satisfaction targets are not just met, but exceeded. The team thrives on collaboration, creativity, and a customer-first mindset, making it an exciting opportunity to make a real impact.

CSL

Director Commercial Customer Service and Supply Chain ANZMelbourne, VIC · Full-time

Join CSL Seqirus as a Director of Customer Service & Supply Chain in Melbourne, where you will play a pivotal role in ensuring that essential therapies reach patients safely and on time. This position is all about shaping strategy, driving performance, and collaborating across the business to achieve outstanding commercial outcomes in a regulated environment. The team thrives on a culture of accountability and collaboration, making it an exciting place to make a real impact.

Service Stream

Head of Community & Customer RelationsEpping, VIC · Full-time

An exciting opportunity awaits as a Customer and Community Liaison Officer with Service Stream in Coburg. This job is all about leading the customer and community interface for Yarra Valley Water maintenance services, ensuring every interaction is positive and impactful. The team thrives on collaboration and is dedicated to delivering exceptional customer experiences while fostering community trust.

Afterpay (Square)

Senior Lead, Australia Escalations Support (Square & Afterpay)Melbourne, VIC · Full-time

The Senior Lead, Australia Escalations Support at Afterpay and Square is a pivotal job that focuses on enhancing complaints resolution processes across two dynamic brands. This position plays a crucial role in driving escalations operations in the Australian market, ensuring customer satisfaction and regulatory compliance. The team values a culture of excellence, accountability, and continuous learning, working collaboratively to achieve strategic outcomes.

Mable

Service Coordination Team LeaderMelbourne, VIC · Full-time

As a Team Leader, Service Coordinator at HomeMade, you will be at the heart of enhancing customer experiences, guiding a passionate team to deliver exceptional service every day. Your role is vital in helping older people maintain their independence and live fulfilling lives at home. Join a dedicated team that values collaboration, continuous improvement, and making a meaningful difference in the lives of others.

Computershare Australia

Senior Business AnalystMelbourne, VIC · Full-time

This job is about joining the Computershare Utility Services team as a Senior Business Analyst, where you will play a crucial role in delivering process, organizational, and system change. Your work will have a significant impact on both external and internal clients, contributing to continuous improvement solutions. The team thrives on collaboration, innovation, and a flexible work culture that supports your growth.

EnergyAustralia

Incident & Problem Management LeadMelbourne, VIC · Full-time

The Incident and Problem Management Lead job is all about taking charge of managing major business-impacting incidents and ensuring swift service restoration within agreed Service Level Agreements (SLAs). This role is crucial for maintaining service excellence and fostering a supportive team culture where exceptional communication skills shine while interacting with diverse internal and external customers. The team values flexibility and work-life balance, offering time off options to ensure everyone thrives in a fast-paced environment.

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