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QualtricsQualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

Automic GroupAutomic Group brings together modern purpose-built technology with a dynamic and experienced team to tailor solutions for companies and funds to understand, engage and manage their investors. We provide a cloud-native single registry, employee share plan and board management platform, and professional services including company secretarial, ESG, accounting and finance, and investor and media relations. We focus on delivering customer-driven technology enhancements that incorporate real-time information, event-driven performance dashboards, improved functionality, and streamlined workflows.

AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres.

KPMGKPMG are a global network of professional firms providing Audit, Tax and Advisory services across a wide range of industries, government and not for profit sectors. KPMG provides a full range of services tailored to meet the unique needs of mid-sized, fast growing and family owned businesses. In Australia, KPMG has a long tradition of professionalism and integrity, combined with our dynamic approach to helping clients in a digital-driven world. We have approximately 6,700 people, including over 400 partners, with 13 offices around the country.

ProtechtThe Protecht Group is a leader in Enterprise Risk Management Software and Services that enables organisations to achieve their strategic objectives through efficient, effective and agile Risk Management. Through software solutions they’re a partner that guides through risk management journeys.

Grant Thornton AustraliaGrant Thornton Australia is a member firm of the Grant Thornton global network – one of the world's leading independently-owned and managed accounting and consulting firms. We're respected globally and recognised by capital markets, regulators and international standards setting bodies.

PerpetualPerpetual Limited (ASX:PPT) is an ASX-listed, diversified financial services company, serving clients across 4 businesses: Perpetual Asset Management Australia, Perpetual Asset Management International, Perpetual Corporate Trust and Perpetual Private. Headquartered in Sydney, the company has operations across Australia, Asia, Europe, United Kingdom and the United States. Perpetual has been earning the trust of its clients for more than 130 years by putting its clients first and investing in its people.
- Clearly documented workflows and decision-making processes
- Dedicated quality assurance and compliance checks throughout project lifecycles
- Centralised knowledge base and project management software to streamline coordination
- Regular process improvement workshops to identify and address pain points
- Comprehensive employee training on key policies, procedures and best practices
- Routine audits and continuous monitoring to ensure adherence to standards
- Defined escalation paths and problem-solving frameworks for complex issues
- Proactive risk assessment and mitigation strategies across the organisation.

- Can you walk me through a typical project from start to finish and outline the key processes involved?
- How do you ensure employees thoroughly understand and adhere to important policies and procedures?
- What systems or tools do you leverage to help manage workflows and ensure nothing falls through the cracks?
