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Accenture

ITSM Process DesignerCanberra Airport, ACT · Mount Helen, VIC · Full-time

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The Service Management Process Lead / Designer at Accenture is all about designing, implementing, and enabling IT Service Management (ITSM) processes that ensure effective service delivery in a multi-vendor environment. This job plays a crucial role in aligning processes with ITIL 4 practices and establishing governance frameworks that lead to measurable service outcomes. The team thrives on collaboration, innovation, and a commitment to delivering exceptional results for clients.

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