

Fitness & Lifestyle GroupFitness and Lifestyle Group (FLG), is Asia-Pacific’s leading fitness, health and wellness group headquartered in Australia. FLG exists to make a meaningful, positive impact in people’s lives through innovative and diversified health and wellness offerings across physical and digital platforms. FLG's portfolio of globally recognised brands includes Fitness First Australia, Goodlife Health Clubs Australia, CMG Asia, Barry's Bootcamp Asia-Pacific, Jetts Fitness and Zap Fitness 24/7.


CapgeminiCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organisation of 350,000 team members in more than 50 countries.


SW Accountants & AdvisorsSW is an Australian owned accounting and advisory firm that understands relationships make all the difference in delivering great outcomes. Operating as one National firm across Brisbane, Melbourne, Perth and Sydney with 39 Partners and 300 staff - SW are ranked the 22nd largest firm by revenue in the 2021 AFR Top 100 Accounting Firms and of all national practices in Australia, SW rank 10th. With real relationships and connectivity across an international network SW provide clients with integrated global services. With international headquarters in Hong Kong, SW International member firms provide assurance, business advisory, corporate finance and tax consulting services.


Advanced NavigationAdvanced Navigation is the world’s most determined innovator in AI robotics and navigation technologies. By leveraging capabilities in AI neural networks and deep learning algorithms, our solutions deliver unparalleled capabilities and exceptional performance across land, air, sea and space applications. Made possible with extensive research, testing and automated manufacturing, we have developed transformative technologies from inertial and sonar navigation to photonic and quantum sensing.


McKinseyMcKinsey & Company is a global management consulting firm. We are the trusted advisor to the world's leading businesses, governments, and institutions. We work with leading organisations across the private, public and social sectors. Our scale, scope, and knowledge allow us to address problems that no one else can. We have deep functional and industry expertise as well as breadth of geographical reach. We are passionate about taking on immense challenges that matter to our clients and, often, to the world.


Grant Thornton AustraliaGrant Thornton Australia is a member firm of the Grant Thornton global network – one of the world's leading independently-owned and managed accounting and consulting firms. We're respected globally and recognised by capital markets, regulators and international standards setting bodies.


TelstraTelstra is Australia’s leading telecommunications and technology company, offering a wide range of communications services. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network, plans and devices, entertainment and more. We're committed to staying close to its customers to provide them a better experience across 15 countries.


OFXOFX grew from the idea that there had to be a better way to move money around the world and is driven by that same mission today. Believing that real help from real people matters, OFX offer the best in convenience and support, through an easy-to-use digital foreign exchange platform, combined with 24/7 customer support from their Currency Experts, also known as OFXperts.
- Clearly documented workflows and decision-making processes
- Dedicated quality assurance and compliance checks throughout project lifecycles
- Centralised knowledge base and project management software to streamline coordination
- Regular process improvement workshops to identify and address pain points
- Comprehensive employee training on key policies, procedures and best practices
- Routine audits and continuous monitoring to ensure adherence to standards
- Defined escalation paths and problem-solving frameworks for complex issues
- Proactive risk assessment and mitigation strategies across the organisation.

- Can you walk me through a typical project from start to finish and outline the key processes involved?
- How do you ensure employees thoroughly understand and adhere to important policies and procedures?
- What systems or tools do you leverage to help manage workflows and ensure nothing falls through the cracks?