SonderCustomer Success Manager - Key accountsWaterloo, NSW · Full-timeSonder is on a mission to enhance the wellbeing of individuals through innovative technology. As a Senior Customer Success Manager, you will play a pivotal role in ensuring the success of one of Sonder's largest customers by meeting key metrics and fostering strong partnerships. Join a vibrant team that values collaboration and is dedicated to empowering people to perform at their best.
INGCustomer Journey Expert - Wholesale BankingSydney, NSW · Full-timeThe Customer Journey Expert at ING Australia’s Wholesale Banking business is a key player in shaping and delivering innovative products and digital solutions. This job is all about empowering the Front Office to enhance customer service while meeting regulatory and operational obligations. The team thrives on collaboration, agile methodologies, and a commitment to delivering seamless initiatives that align with customer value and organizational strategy.
NICEAccount Executive, ANZSydney, NSW · Full-timeThe Account Executive at NiCE is a pivotal position that serves as the first point of contact for customers within a defined sales territory. This job is all about forging strong relationships and delivering a compelling value proposition that showcases the strength of the NiCE portfolio. The team thrives on collaboration and is dedicated to achieving ambitious goals while supporting each other in a high-growth environment.
ZendeskAI Success Strategist, Customer SuccessMelbourne, VIC · Sydney, NSW · Full-timeThis job is about shaping and delivering long-term AI success for customers at Zendesk. As an AI Success Strategist, you will own the strategic AI roadmap, maximizing business impact while building strong executive partnerships. The team thrives on collaboration, innovation, and a shared commitment to customer satisfaction.
Commonwealth BankEarly Customer Assistance SydneySydney, NSW · Full-timeHotlistJoin the Early Customer Assistance team, a dedicated group that helps customers manage their financial commitments by finding mutually agreeable payment solutions. As an Early Customer Assistance Specialist, you will engage with CommBank customers facing payment arrears through both outbound and inbound calls, focusing on understanding their situations and providing exceptional customer service. The team thrives in a fast-paced environment, where motivation, empathy, and strong negotiation skills are key to success.
SitemateCustomer Success Manager, SMBSydney, NSW · Full-timeThe SMB Customer Success Manager position at Sitemate is an exciting opportunity for individuals early in their tech careers who are passionate about helping customers succeed. This role plays a crucial part in driving customer activation, retention, and growth within the built world industries. The team values transparency, collaboration, and innovation, creating an environment where everyone can thrive and contribute to meaningful outcomes.
SitemateCustomer Success ManagerSydney, NSW · Full-timeThe Customer Success Manager position at Sitemate is an exciting opportunity to join a dynamic team in Sydney, focusing on customer activation, retention, and growth. This job is all about building strong relationships with customers and ensuring they derive maximum value from Sitemate’s innovative products. The team thrives on collaboration, transparency, and a fast-paced environment where everyone is encouraged to learn and grow.
Macquarie Technology GroupCustomer Success ManagerBarangaroo, NSW · Full-timeThe Customer Success Manager (CSM) position at Macquarie Cloud Services is all about ensuring customers achieve long-term value from cloud solutions. This job plays a crucial role in the customer lifecycle, focusing on retention and building strategic relationships with key stakeholders. The team thrives on collaboration and connection, working in a hybrid model that balances office and remote work.